What DO Those Letters Mean?

It's quite simple - better service for you.

They mean that you're dealing with a professional, someone who is dedicated to providing the best possible service and is willing to obtain the education to help them do it. It means hours of intensive continuing education classes; keeping on top of the latest developments in the industry; staying informed and being able to pass that information on to you.

Essentially it raises the bar on what to expect from a real estate professional, and we're happy to say that we have no problem clearing that bar.

ABR -Accredited Buyer's Representative

This designation is the benchmark of excellence in buyer representation. Learn more at www.rebac.net

ARM - Accredited Residential Manager

A designation awarded to specialists who manage residential property. It requires demonstration of professional competence as a residential real estate manager in the following areas:

  • Maintenance and operations
  • Human resource management
  • Marketing and leasing
  • Financial operations
  • Legal and risk management
  • Ethics

CCIM - Certified Commercial Investment Member

This comprehensive program includes graduate-level study in property analysis, valuation, cash flow projections and analysis, taxation, property development and marketing.

CRB - Certified Residential Broker

This is awarded to brokerage owners and managers who complete the CRB Management Certification Program, which includes problem solving and simulated training situations.

CRS - Certified Residential Specialist

This designation requires advanced study in listing, selling, investment, taxes plus a proven record of expertise in applied residential marketing.


This designation, recognized by the National Association of Realtors, recognizes the skills needed by today's agents to assist connected consumers with their real estate needs.

GRI - Graduate of Realtors Institute

A comprehensive series of courses covering all facets of real estate. Topics include valuation, law, finance, real estate investment, taxation, ethics, construction and land use, etc.

RAM - Real Estate Alumni of the University of Michigan